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FAQ

FAQ

Account & Registration:

How to Register?

Creating a Poffices.AI account is quick and easy.

Follow our simple registration guide for a seamless signup process: https://poffices.ai/2025/02/11/how-to-register/

You’ll be using our AI agents in minutes.

How to Login?

Access your personalized Poffices.AI workspace by following our login guide: https://poffices.ai/2025/02/11/how-to-login/

How do I reset my password?

Click “Forgot Password?” on the login page. Enter your email address, and you’ll receive a link to reset your password. 

Follow the instructions in the email to create a new password. https://poffices.ai/2025/02/11/how-to-reset-password/

Can I change my username/email address after registration?

Yes, you can change your username, email address, password, and user icon. Log in to your account, go to “Account,” and then select “Account Details.” You can update your information there.

Is there a free trial available?

Yes, we offer a free “Basic” plan that allows you to try out the platform. The Basic plan provides 12,000 credits and includes PDF, DOCX, and PPTX export options. Learn more and sign up on our Subscription Plans page: https://poffices.ai/subscription-plans/

What are the different account types/subscription plans?

We offer a variety of subscription plans with different credit allocations and features. Visit our plan page for a detailed comparison: https://poffices.ai/subscription-plans/

Using Poffices.AI:

How to use Poffices.AI?

Learn how to navigate Poffices.AI and utilize its powerful AI tools with our step-by-step tutorial: https://poffices.ai/2025/02/11/how-to-use-poffices-ai/ This guide covers everything from selecting the right AI agent to generating and downloading your completed work.

What are credits and how do they work?

Credits are the currency of Poffices.AI. Each AI agent task consumes a specific number of credits. The cost varies depending on the agent’s level and complexity. You can purchase credit packages on our plan page: https://poffices.ai/subscription-plans/

How do I choose the right AI agent for my task?

Simply enter your request on the input field on our homepage. Our system will analyze your input and suggest the most suitable AI agent to assist you.

What output formats are supported?

Poffices.AI currently supports downloading generated content in .docx (Word), .pdf (PDF), .pptx (PPT). We are continuously working to expand supported formats.

How do I download my generated files?
  • Immediately after generation: A download button appears next to the generated content after an AI agent completes its task.
  • From your history page: Access your task history to download previously generated files. This allows you to retrieve files even after leaving the initial generation page.
Can I edit the output generated by the AI agents?

Yes, the output generated by our AI agents is fully editable. You can modify the content as needed after it’s generated.

Can I use the generated content commercially?

Yes, you can generally use the generated content commercially. However, review our terms and conditions for specific usage rights and restrictions: https://poffices.ai/terms-and-conditions/

What languages are supported?

Poffices.AI currently supports English and Chinese. We are actively working on expanding language support.

Others:

Is Poffices.AI mobile-friendly?

Yes, Poffices.AI is designed to be responsive and accessible on various devices, including mobile phones and tablets.

How can I view my billing history?

Log in to your account, go to “Payment,” and then select “Orders.” You’ll find a complete record of your billing history there.

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